Privacy Policy
Last updated: January 2025
1. Introduction
Marchant Mews ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
2. Information We Collect
We may collect information about you in a variety of ways, including:
Personal Data
When you contact us or use our services, we may collect personally identifiable information such as your name, email address, phone number, and property details.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing patterns.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Respond to your enquiries and communicate with you
- Process transactions and manage your property
- Send you marketing and promotional communications (with your consent)
- Improve our website and services
- Comply with legal obligations
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:
- With service providers who assist us in operating our business
- To comply with legal requirements or respond to lawful requests
- To protect our rights, privacy, safety, or property
- In connection with a business transfer or merger
5. Data Security
We implement appropriate technical and organisational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Under UK data protection law, you have rights including:
- The right to access your personal data
- The right to rectification of inaccurate data
- The right to erasure of your data
- The right to restrict processing
- The right to data portability
- The right to object to processing
7. Cookies
Our website may use cookies and similar tracking technologies to enhance your experience. You can choose to disable cookies through your browser settings, though this may affect certain features of our website.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Marchant Mews
20 Wenlock Road
London, N1 7GU
Email: info@marchantmews.co.uk
Phone: +44 1843 220792